Dina Dwyer-Owens, CEO of The Dwyer Group, former Chairwoman of the International Franchise Association and author of Live R.I.C.H. Dina oversees a franchise empire of more than 1,600 franchise locations around the world. Dina appeared on “Undercover Boss” on CBS, and from that experience launched the Women In The Trades Program to attract more women to The Dwyer Group service brands.
How has your life experience made you the leader you are today?
I literally grew up working in the business before it became a holding company for multiple franchised service brands. By the time I was 13, I was learning all about sales and customer service at a car wash that my father owned. From there I went on to work in almost every aspect of our company. From cleaning carpets to franchise sales, I learned by doing. I also had the privilege of being raised by parents who expected the best from all of their children. My mother grounded me in my faith and my father instilled a strong work ethic to, as we like to say, “re-earn my position every day in every way.”
Of course, I also Continue Reading
Courtesy of: Huffingtonpost.com
Author: Laura Dunn